Privacy Policy & Terms

We collect the following types of information:

• Personal Information: Name, email address, phone number, and profile photo when you create an account
• Location Data: Your current location to find nearby workshops and calculate distances (with your permission)
• Service Requests: Details about automotive services you request, including vehicle information and service history
• Communication Data: Messages exchanged between you and workshop owners through our chat system
• Device Information: Device type, operating system, and app version for technical support
• Usage Analytics: How you interact with our app to improve user experience

We only collect information that is necessary to provide our services effectively.

Your information is used to:

• Connect you with qualified automotive service providers in your area
• Process and manage your service requests
• Enable secure communication between customers and workshop owners
• Send important notifications about your service requests
• Improve our app functionality and user experience
• Provide customer support when needed
• Ensure platform security and prevent fraud
• Comply with legal obligations

We never use your personal information for advertising to third parties.

Location information is essential for our core services:

• Finding nearby workshops and service providers
• Calculating accurate distances and estimated arrival times
• Providing location-based service recommendations
• Enabling workshop owners to locate customers when needed

You can control location permissions in your device settings. However, disabling location services may limit some app functionality. We only access your location when you're actively using the app or have a pending service request.

We share your information only when necessary:

With Workshop Owners:

• Your name and contact information when you request services
• Your location (with permission) for service delivery
• Service history relevant to your current request

With Service Providers:

• Maps and navigation services for location features
• Cloud storage providers for data backup
• Analytics tools for app performance monitoring

Legal Requirements:

• When required by law enforcement or legal proceedings
• To protect our rights, property, or safety of users

We never sell your personal information to third parties for marketing purposes.

We implement multiple security measures:

• End-to-end encryption for sensitive communications
• Secure servers with regular security updates
• Multi-factor authentication options
• Regular security audits and vulnerability assessments
• Data backup and recovery systems

While we use industry-standard security measures, no system is 100% secure. We encourage users to use strong passwords and keep their devices updated.

You have the right to:

• Access and review your personal information
• Update or correct your account details at any time
• Delete your account and associated data
• Download your data in a portable format
• Opt out of non-essential communications
• Control location sharing permissions
• Request information about how your data is used

To exercise these rights, contact us at codarise468@gmail.com or use the account settings in the app.

Our app integrates with trusted third-party services:

• Mapbox: For mapping and location services
• Analytics Tools: For app performance monitoring

These services have their own privacy policies. We recommend reviewing them:

• Mapbox Privacy Policy: mapbox.com/legal/privacy

We only share the minimum necessary information with these services.

AutoService24 is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we discover that a child has provided us with personal information, we will delete it immediately. If you believe a child has provided us with information, please contact us at codarise468@gmail.com.

By using AutoService24, you agree to:

Acceptable Use:

• Use the service only for legitimate automotive service needs
• Provide accurate information in your profile and service requests
• Treat workshop owners and other users with respect
• Not use the platform for illegal activities or fraud

Service Availability:

• Services are provided "as is" without warranties
• We may temporarily suspend service for maintenance
• Workshop owners set their own service details and availability

Communication:

• Direct communication between users and workshop owners
• Messages are stored securely and can be deleted by users
• Users are responsible for their own service arrangements

Limitation of Liability:

• AutoService24 connects customers with service providers but is not responsible for the quality of services performed
• We are not liable for damages arising from service interactions
• Users arrange services directly with workshop owners
• Our liability is limited to the maximum extent permitted by law

Termination:

• You may delete your account at any time
• We may suspend accounts that violate these terms
• Deleted accounts and data are permanently removed within 30 days